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Contact Us

Contact us by Email

We have a dedicated Customer Service team waiting to answer your query quickly and effectively.

Send us an email to CustomerService@MariesCrossStitch.co.uk
If you are contacting us about your order please include your order number, this can be found on your Order Confirmation emails you have received from us.

Contact us by phone

Tel: 01376 777017
Our office hours are Monday to Friday 8am to 6pm. Outside of these times, if you leave a message we will call you back at any time up to 8pm to help you with your enquiry. 
As we are a small family run business, whilst we endeavour to answer your call straight away, there may be instances when we are in the warehouse. We will return your call when we are back in the office.

Our team

We are all here to help you any way we can:-
Marie will advise you on our product range and anything to do with Needlecraft.
Lisa, Tracy and Jan will keep you up to date on the progress of your order, ensuring it is despatched as quickly as possible.
Richard looks after our systems and ensures your shopping experience is a pleasant one.
Peter takes care of all our marketing and makes sure you hear about our great offers.

Contact us by post

Maries Cross Stitch Ltd
116 Clare Road
Braintree
Essex
CM7 2PQ
United Kingdom

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